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About Us

At Ideal our aim is to provide a simple online shopping experience for customers buying office supplies. Ideal is part of one of the biggest online office suppliers in the UK which means we can use our technology and our buying power to pass on significant customer savings.

We also believe that great offers and great service go hand in hand. Our comprehensive range of products, are available at the very best prices and we aim to get your order delivered as quickly as possible. We are therefore not only focussed on delivering high levels of satisfaction through competitive prices but also through our supportive and knowledgeable customer service.

Reasons to shop with Ideal

Interest Free Credit Account

We offer business customers, including limited or public companies, sole traders, partnerships, public bodies and charities, interest free credit accounts. Our business credit accounts provide 30 days interest free credit on all purchases which will help you control your budget and manage your cash flow.

You can apply online via our simple application form and you will usually receive a decision within two business hours. Click here for more information and to apply online today.

Simple Returns Process

We make it easy for you to return items. Just contact our Customer Service Team and we’ll arrange a collection for the items you wish to return. You can return unwanted items within 14 days of receiving your order providing the items are in their original packaging.

To find out more information about our Returns Policy please click here.

My Account

Our account management system ‘My Account’ makes your online shopping experience as easy as possible. It enables you to track your orders, view and re-order past purchases, view or print statements and invoices, safely store your credit card details and easily contact our Customer Service Team. 'My Account' is set up automatically when you register as a customer and is available 24/7 for your convenience.